Cafela Coffee
Privacy Policy
Effective Date: May 27, 2026
At Cafela, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our online ordering services.
1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register, place an order, or subscribe to our newsletter.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase or order our handcrafted beverages and products. All financial data is securely processed by our third-party payment processors.
Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
Create and manage your personal account.
Process, fulfill, and deliver your daily coffee and pastry orders.
Email you regarding your order status, exclusive morning discounts, or promotional menu offers.
Improve our website layout, product selection, and customer service experience.
Respond to product inquiries and offer dedicated customer support.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations, including:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and delivery logistics.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Privacy Rights
You may at any time review or change the information in your account or terminate your account by logging into your account settings or contacting us directly using the contact information provided below. You can also opt-out of receiving promotional emails by clicking the unsubscribe link at the bottom of our newsletters.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us