Privacy Policy
Updated: Dec 8, 2025
Our Commitment To Privacy
At Optica, we prioritize the confidentiality of your personal and medical information. This policy outlines how we collect, use, and protect your data in compliance with healthcare privacy standards. We ensure that your digital and physical records are handled with the highest level of security and professional integrity.
Data We May Collect
We collect information necessary to provide high-quality ophthalmic care, including:
Personal Identity: Full name, date of birth, and government-issued ID.
Contact Details: Phone number, email address, and home residence.
Medical History: Previous eye conditions, prescriptions, and clinical scans.
Payment Data: Insurance details and billing information for services rendered.
How We Use Information
Your data is used exclusively to enhance your patient experience and clinical outcomes:
Scheduling appointments and sending automated reminders via SMS or email.
Developing personalized treatment plans based on your specific diagnostic results.
Processing insurance claims and coordinating with authorized healthcare providers.
Improving our internal clinic operations and maintaining accurate medical records.
Information Security Measures
Optica employs advanced encryption and secure server protocols to safeguard your data. Access to medical records is strictly limited to authorized clinical staff who require the information to perform their duties. We perform regular security audits to prevent unauthorized access, disclosure, or modification of your sensitive personal information.
Third-Party Data Sharing
We do not sell or rent your personal data to third parties. Information is only shared with external entities when necessary for your care, such as:
Laboratories for specialized diagnostic testing.
Pharmacy partners for fulfilling your ocular prescriptions.
Legal authorities if required to comply with mandatory healthcare regulations.
Your Rights And Choices
As a patient of Optica, you have the right to access, update, or request a copy of your personal medical records. You may also withdraw consent for non-essential communications at any time. If you have questions regarding your privacy, please contact our Data Protection Officer at our main clinic location.